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Frequently Asked Questions (FAQs): FAQs

Frequently Asked Questions

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What is the GALILEO password?

If you are a LaGrange College student, faculty or staff, you may find the LaGrange College GALILEO password on PantherNet under the heading Frank and Laura Lewis Library. You will need your LC credentials in order to access PantherNet. The password changes about once every semester.

 

What are the library's hours?

The hours for the Lewis Library can be found on our homepage, under the "Library Hours" link. These are updated for holidays and college closings. Click here to go to our Library Hours page.

 

How do I reserve a room in the library? 

Please go to our room reservation page to request a room. Some room reservations will need to be confirmed by our circulation manager before you arrive. If you have any questions about room reservations, please contact April Butler (abutler@lagrange.edu). For reserving study rooms, please click the dropdown box on the left-hand side and select "Study Rooms."

 

How do I renew my items that I checked out? 

 There are a couple of ways that you can do that: 

Go to our Online Catalog and select "My Account." Log in using your L number. Leave the box for PIN blank.

Alternatively, you can now renew your items on our Facebook page! Click on "Library Search" and then "My Account." Login here with your L number and leave the PIN blank.

Or, just call us! We'll renew your items over the phone!

How do I print in the library?

LaGrange College uses the WEPA cloud printing systems. There are two (2) printers at the library: One on the main floor near the stairway and one in the 24hr study which can be accessed 24/7 with your student ID.

There are several ways in which one can send a document to the printer. See the WEPA webpage to learn about them all. From that same webpage, you can log in to your WEPA account, check your balance, and add funds, if needed. Remember that there is a per-page charge for printing, and the college allows you a starting balance of $15 dollars at the beginning of the semester. You can add funds to your account if you go over. 

Once you have sent your document, go to any print kiosk on campus to retrieve your document using your LC credentials or the six (6) digit code for your print request. If you don't have the code, don't worry. Just use your LC credentials to retrieve your document.

The kiosks can print in color, black and white, and double-sided if you so choose.

Yes, sometimes these printers run into problems. If there is an error, please call the 1-800 number written on the kiosk for assistance. The customer service representatives are super helpful and answer right away. We promise! 

If you're new to printing with WEPA, we know it can get a little confusing. Ask at the circulation desk for assistance! We're pros now!

*NOTE: Printing services are available for our community and alumni users. You will need a credit or debit card in order to pay for printing your documents, and a service charge will appear each time you swipe your card. Please see an assistant at the circulation desk so that we can show you how to print as a guest.

I am not a student or staff member at LaGrange College, but can I still use the library?

Yes! If you are not an LC student or staff, you are welcome to come to the library, study, or use our books on the shelf. If you would like to be able to check out books, you may purchase a Community User Card at the circulation desk for $35 per year. This card allows you to check out 5 items at a time with your card. The card must be renewed each year. Please stop by the circulation desk on the main floor when you arrive so that we can assist you.

At this time, we are not able to provide wifi access to our community users. We have a public access computer station near the entrance of the library that can be used by our community users for up to 30 minutes at a time.

 

Can LaGrange College Alumni use the Lewis Library?

Yes! Our alumni are welcome to use the Lewis Library in the same way as our community users. Likewise, if you would like to check out items, you may purchase an Alumni card at the circulation desk. Alumni cards are $20 and must be renewed each year. 

At this time, we are not able to provide wifi access to our Alumni. Please contact our Information Technology office for further assistance.

 

I am a National History Day student. How do I get access to the library?
Please see our NHD Libguide for more information on how to access our resources for your NHD projects. Click on NHD resources.

 

Can you help me find an article? 

Of course! Please drop by, send us an e-mail, or give us a call! During the regular semester, there is a librarian on duty Monday-Thursday from 8am-9pm and Fridays from 8am-5pm. Make sure that you have as many details about the article you are looking for ready to go so that we can find it easily. 

 

Does the library have a streaming video service?

 

The Lewis Library subscribes to Films on Demand, a library of streaming videos that are educational and well vetted. Included in this subscription is the World Cinema Collection will allows streaming of foreign films right to your computer or other device. You must provide your LC credentials in order to access these titles.

Didn't find what you are looking for? We also have an awesome DVD collection on the third floor of the library (including lots of Disney, Oscar winners, foreign films, and films based on literature). These titles  and the Films on Demand titles are searchable in the online catalog. 

 

 

Didn't find the answer you were looking for? Ask a librarian!

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